Before you write — include this
It helps us help you faster. A short bug report with these four things usually resolves in one round trip:
- Device + OS — e.g.
iPhone 14, iOS 17.5orPixel 7, Android 14. - App version — Settings → About.
- What you did — the steps that led to the issue.
- What you expected vs. what happened — and a screenshot if possible.
Frequently asked
How do I restore my cases on a new phone?
Sign in with the same Google or Apple account, then connect Google Drive in Settings. Your previously backed-up cases will be pulled into the new install.
My AI search says I’m out of quota — what now?
Free and lower tiers have a weekly AI quota that resets every Monday. You can also tap Watch ad for 1 more search to earn an immediate top-up, or upgrade for more.
Can I use the App offline?
Yes. The materia medica and repertory databases live on your device, so browsing, reading, and manual repertorization work fully offline. AI features need an internet connection.
Do you read my cases?
No. Cases stay on your device unless you opt in to Google Drive backup, in which case they go to your Drive’s app-private folder — not to us. See the Privacy Policy for details.
How do I delete my account?
Open the App and go to Settings → Account → Delete account. Confirm, and the App immediately erases your Firestore data, waitlist entries, and server-side records. Drive backup is yours — delete it directly from drive.google.com if you want it gone too. If you no longer have access to the App, email manohar.nv@gmail.com from the address tied to your account and we’ll do it for you within 30 days.
Still stuck? Email manohar.nv@gmail.com and we’ll take it from there.